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FAQ

Do I need to book an appointment in advance?

We recommend booking in advance to guarantee availability, but we do accept walk-ins when possible.

What types of vehicles do you service?

We service all makes and models, including petrol, diesel, hybrid, and electric vehicles.

What’s included in a standard car service?

A standard service typically includes an oil and filter change, fluid top-ups, brake inspection, tyre check, and a full vehicle inspection.

How often should I service my car?

Most vehicles should be serviced every 12 months or 12,000 miles—whichever comes first. Check your vehicle’s manual for manufacturer recommendations.

How much does a service or repair typically cost?

Costs vary depending on your vehicle and the type of service. Contact us for a personalised quote.

Do you use genuine parts?

We use OEM (Original Equipment Manufacturer) parts where possible, or high-quality aftermarket alternatives depending on your preference.

My check engine light is on, what should I do?

Bring your vehicle in as soon as possible. We’ll run a full diagnostic scan to identify and fix the issue.

Do you offer seasonal vehicle checks (e.g., winter/summer)?

Yes, we offer seasonal checks to ensure your car is ready for changing weather conditions.

How do I know if my brake pads need replacing?

Common signs include squeaking noises, reduced braking efficiency, or a brake warning light. We can inspect them for free.

Do you clean or replace Diesel Particulate Filters (DPF)?

Yes, we offer professional DPF cleaning, regeneration, and replacement services. If your DPF warning light is on or you're experiencing reduced performance, bring your vehicle in for a diagnostic check.

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