Privacy Policy
Gins Auto Centre – ginsautocentre.co.uk
Effective Date: 27 July 2025
At Gins Auto Centre, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services.
1. Who We Are
Business Name: Gins Auto Centre
Website: https://ginsautocentre.co.uk
Email: ginsautocentre@gmail.com
Phone: 0116 253 7788
Address: 59 Cobden St, Leicester LE1 2LB
We are the data controller of your personal data.
2. Information We Collect
We may collect the following:
- Contact Information: Name, email, phone number, vehicle registration or details
- Website Data: IP address, browser type, time spent on pages, clicks (via cookies or analytics)
- Enquiries: Information submitted through forms or direct contact (email, phone, messages)
- Booking or Service Details: Vehicle issues, parts needed, service records
3. How We Use Your Information
We use your data to:
- Respond to enquiries or bookings
- Provide services and communicate with you
- Keep service records for your vehicle
- Improve our website and customer experience
- Send occasional updates or service reminders (if you opt in)
- Meet legal or tax obligations
4. Legal Basis for Processing
We process data under:
- Consent – when you contact us or sign up for updates
- Contract – to fulfil a booking or service request
- Legal Obligation – to comply with laws (e.g., recordkeeping)
- Legitimate Interest – to operate and improve our business
5. Who We Share Data With
We do not sell your data. We may share it with:
- Website service providers (hosting, email, analytics)
- Auto parts suppliers or warranty partners (where necessary)
- Legal or regulatory bodies (if required)
All providers follow strict confidentiality and security standards.
6. Cookies
Our website uses cookies for:
- Functionality (e.g., saving form input)
- Analytics (to understand how visitors use our site)
- Performance (to improve speed and usability)
You can adjust your cookie preferences in your browser settings. For more, see our Cookie Policy.
7. How Long We Keep Your Data
- Enquiries: up to 2 years
- Customer and service data: up to 7 years (for legal or warranty purposes)
- Analytics data: typically 26 months via Google Analytics
You can request deletion at any time (see below).
8. Your Rights (UK GDPR)
You have the right to:
- Access your data
- Request correction or deletion
- Withdraw consent at any time
- Object to processing
- Lodge a complaint with the ICO (Information Commissioner’s Office)
To request any of the above, email us at: ginsautocentre@gmail.com
9. How We Protect Your Data
We use secure servers, encrypted connections (SSL), and access controls to keep your data safe. We regularly review our data handling practices for compliance.
10. Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be posted here with the effective date.
11. Contact Us
Have a question or concern about your data?
Gins Auto Centre
Email: ginsautocentre@gmail.com
Phone: 0116 253 7788
Website: https://ginsautocentre.co.uk